Services Overview

Many of YWCA Spokane’s supportive services are available in person. In some cases, services are also available remotely, via phone, video chat, or email. Please review the regularly updated information about each of our services below for more details.

We invite you to additionally review this PDF for дополнительные ресурсы сообщества. 


Для нашего коллективного здоровья и безопасности

Currently, face masks are required in the Advocacy Support Center at YWCA Spokane. If you do not have a mask, we would be happy to provide one for you for free when you arrive at our main location.

If you have health conditions, are deaf or hard of hearing, or have other mental or physical health issues that prevent you from wearing a mask or from being able to place or remove the mask on your own, please call our front desk at 509-326-1190 for alternative service options.

Outside of the Advocacy Support Center, face masks are not currently required. Please know that, wherever you may be engaging with our agency, you may choose to wear a face mask.


Intimate Partner Domestic Violence Services:                        

Other Free Services and General Information:


Часы работы

Our domestic violence confidential safe shelter and domestic violence helpline services are available 24 hours a day, 7 days a week, all year long. Additional YWCA Spokane services at our main office location (930 N Monroe St, Spokane, WA 99201) are available during the following hours. Please review departmental details below for any adjustments to availability of services across service delivery locations.

Часы работы главного офиса YWCA в Спокане:
- Понедельник: с 8:00 до 17:00.
- вторник: с 8:00 до 17:00
- Среда: 10.00 - 17.00
- Четверг: с 8:00 до 17:00.
- Пятница: 8.00 - 15.00


Круглосуточная горячая линия и безопасное убежище

Наша круглосуточная горячая линия по вопросам домашнего насилия, 509-326-2255, доступен для вас вызов at any time. This is the best number for you to contact if you need someone to talk to immediately.

Если это безопасно, вы также можете связаться с нашими конфиденциальными адвокатами через Эл. адрес в help@ywcaspokane.orgили через текст сообщения на 509-220-3725. Through the helpline, our confidential advocates are available to provide support if you or someone you know has questions or concerns about intimate partner domestic violence.

Advocates from the helpline can help with safety planning, resources, and referrals. They can also answer some basic housing related questions in regards to resources, referrals, lease breaks, etc. This number is also used to access YWCA Spokane’s confidential safe shelter. Trained advocates can provide a screening to determine if YWCA Spokane’s safe shelter is an option.

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Housing Advocacy For Survivors

Our housing advocates work with survivors of intimate partner domestic violence (IPDV) with housing related issues. Housing advocates can provide information about landlord/tenant issues, resources, safety planning and referrals to other community partners.

Housing advocates are available during walk-in hours on Monday mornings from 9:00am until 11:15am each week at our main location, 930 N Monroe St, Spokane, WA 99201. (Walk-in hours flyer) Due to capacity, housing advocates can serve the first 6 survivors who arrive during walk-in hours each week. If you come to walk-in hours and we have reached capacity for the day, you will have the option of requesting a call back from a housing advocate.

The YWCA advocates are available at our 24hr helpline, 509-326-2255, to answer your basic housing related questions.

Housing Resources In Spokane:

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Domestic Violence Support Advocacy for Adults, Children & Youth

Advocacy For Adults

At YWCA Spokane, our Domestic Violence Support Advocates work alongside adult survivors of intimate partner domestic violence. We offer safety planning, resource referrals, psychoeducation, and supportive listening.

  • Individual advocacy: Our Domestic Violence Support Advocates are available on an individual basis through walk-in services and appointment based services. Walk-in hours take place each week, on Monday mornings from 9 am until noon at our main location, 930 N Monroe St, Spokane, WA 99201.(Walk-in hours flyer) Appointments are offered in-person, over the phone, or over Zoom. To make an appointment, please call 509-326-1190. Выжившие могут зайти в наше основное место нахождения, 930 N Monroe St, Spokane, WA 99201, и записаться на прием на стойке регистрации, если звонок по телефону невозможен.
  • Support group: Domestic Violence Support Advocates facilitate support group for adult survivors of intimate partner domestic violence each week on Wednesday from 4 pm-5 pm. Please feel free to explore and distribute our Флаер группы поддержки и связаться 509-326-1190 если вы - выживший, заинтересованы в посещении группы поддержки или у вас есть вопросы о группе поддержки.
Advocacy For Children & Youth

Our Youth Advocate provides developmentally-appropriate support advocacy services for children and youth who have witnessed and/or been impacted by intimate partner domestic violence.

  • Our Youth Advocate is available to support children, youth, and their parents through appointment based services. Children and youth ages 4-18 can meet with the Youth Advocate individually. For children under 4, our Youth Advocate can meet with the child’s parent to provide parenting support, information, and referrals to help meet the child’s needs.
  • Встречи предлагаются посредством телефонного звонка, видеоконференцсвязи или личной встречи. Чтобы записаться на прием, звоните 509-326-1190. Выжившие могут зайти в наше основное место нахождения, 930 N Monroe St, Spokane, WA 99201, и записаться на прием на стойке регистрации, если звонок по телефону невозможен.

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Психотерапия

The Mental Health Therapy program offers in-person or Telehealth appointment options for survivors of intimate partner violence.

We recommend that survivors meet with a Domestic Violence Support Advocate before getting connected with our mental health therapy team. Domestic Violence Support Advocates can then directly refer survivors to our mental health therapy team or provide resource options in the community. To learn how to get connected with a Domestic Violence Support Advocate first, кликните сюда.

To review a list of community mental health services, check out this handout of therapy, counseling, and other supportive mental health resources. Additionally, know that our Domestic Violence Support Advocates can support survivors in finding therapy options appropriate for themselves and their children.

If you would like more information about our mental health services, please call 509-326-1190 and we’d be happy to walk you through the process. If you’re having a mental health emergency, please call the regional crisis line at 1-877-266-1818.

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Наши адвокаты могут предоставить информацию, направления и помощь в отношении постановлений о защите от домашнего насилия, запрета на контакт и уголовных дел. Если вам нужна помощь с охранным судебным приказом из-за домашнего насилия со стороны интимного партнера или если вы фигурируете в списке жертв уголовного дела и вам нужно поговорить с адвокатом, позвоните по телефону 509-477-3656 вариант 1ТП3Т1. If advocates are not able to answer your call, please leave a detailed message including a safe way to contact you so a legal advocate can reach out to you within 1-2 business days.

Если вы рассматриваете вопрос о выдаче охранного судебного приказа или у вас есть дополнительные вопросы о процессе, мы приглашаем вас изучить ответы адвокатов на список часто задаваемых вопросов по эта страница.

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Civil Legal Assistance With Domestic Violence

The best way to connect with our Civil Legal team is through our online intake form. If access to the internet is an issue, please contact our front desk at 509-326-1190 for assistance with filling out the online intake. We accept intakes Monday through Wednesday of each week in the order in which they are received. After your intake has been reviewed, the Civil Legal team will contact you on Thursday or Friday of the same week to schedule an appointment either in-person, over the phone, or virtually. Appointments usually take place the week after the intake is received. 

>>> The Intake Form Is Currently Closed.<<<

What To Do When We Are Unable To Accept New Intakes

In the event that we are unable to accept new intakes, please contact Northwest Justice Project by calling 1-888-201-1014 on weekdays between 9:15 am – 12:15 pm or applying for their legal assistance online здесь. If you are currently working with a YWCA advocate, you may request that they provide a direct referral to Northwest Justice Project for you.


Community Service Office Advocacy – Support With DSHS Services For Survivors

Our Community Service Office (CSO) Advocates continue to provide services and support to their clients over the phone. If you are working with a CSO advocate, you may contact your advocate directly via phone or email, and they will get back to you as soon as possible. If you are not currently connected with a CSO advocate and would like to speak with one about TANF-related questions, including evaluation for a time limit extension due to domestic violence, please call the CSO advocates line at: 509-789-9289.

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Центр возможностей женщин (включая гардероб нашей сестры)

Services include job readiness, financial skill building, holistic healing and skill development services, computer lab access, clothing/necessities services in Our Sister’s Closet. Learn more about the below services here. 

  • Job Readiness Services
  • Шкаф нашей сестры Clothing Boutique
    • One-on-one appointments Monday-Thursday each week.
    • Вызов 509-326-1190 on Friday mornings between 9 am and noon to schedule an appointment for the following week.
      • Due to our limited capacity, appointment request calls received outside of the 9 am-noon time frame on Friday mornings will not be returned. 
    • For urgent clothing and hygiene needs, speak with any YWCA Spokane staff member about requesting a Care Package.
    • View and share our OSC flyer.
  • Holistic Healing & Skill Development Services
    • Including Healthy Relationship Skills Group, Yoga For Reclaiming the Body, Social-Emotional Learning Practice, Expressive Arts Group, STORY Group, Nature Walks, and Circle of Security Parenting Classes.
    • Our December holistic services calendar contains all current program times, brief descriptions of our offerings, and contact information for program facilitators.
  • Computer Lab For Clients
    • Available for any client currently participating in a program provided by YWCA Spokane.
    • Our computer lab is available for walk-ins, with limited staff support, Mondays, Tuesdays, and Thursdays from 9 am-4 pm, as well as Wednesdays from 10:30 am-4 pm. If extra technology support is needed, please call 509-326-1190 or speak with your advocate to schedule an appointment.

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Safe Haven Classroom

The Safe Haven classroom provides free, on-site childcare for individuals accessing services in person at our main location, 930 N Monroe St Spokane, WA 99201. The Safe Haven classroom can accommodate children who are between the ages of 3 months old and 12 years old.

Safe Haven Classroom Hours Of Availability:
– Monday: 9am – 4:30pm (closed 12-12:30)
– Tuesday: 9am – 4:30pm (closed 12-12:30)
– Wednesday: 9am – 4:30pm (closed 12-12:30)
– Thursday: 9am – 4:30pm (closed 12-12:30)
- пятница: выходной.

Individuals must have an appointment secured in Safe Haven in order to utilize its services, except during walk-in hours. To schedule time for your child or children to use the Safe Haven classroom while you engage in services onsite at YWCA Spokane, please call 509-638-8107 or speak with the staff member you will be engaging with.

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Программа дошкольного образования и помощи

YWCA Spokane’s ECEAP Program is offering in-person learning within all five of our classrooms, spread across three different locations. We have two ECEAP classrooms in downtown Spokane, one in Medical Lake, and two in West Plains (Airway Heights). The Early Childhood Education and Assistance Program (ECEAP, pronounced “e-cap”) is Washington’s FREE comprehensive preschool program serving income and environmentally eligible 3 and 4-year old children and their families.

В настоящее время все наши пять классных комнат ECEAP соответствуют модели школьного дня с очным обучением с 8:00 до 15:00. Процедуры по охране здоровья и безопасности были внедрены с начала пандемии и будут продолжать корректироваться по мере необходимости, чтобы мы все были в безопасности. Дети и семьи, зачисленные в программу ECEAP YWCA Spokane, будут подробно обсуждать с сотрудниками политику и процедуры в области здравоохранения и безопасности во время их зачисления и в течение всего времени их участия в нашей программе ECEAP.

Хотите больше информации? Заполните форму ниже, и сотрудники ECEAP из YWCA Spokane свяжутся с вами.

Форма интереса ECEAP
Как сотрудники ECEAP могут связаться с родителем / опекуном?
Какое расположение классной комнаты ECEAP вас интересует?

To apply for YWCA Spokane’s ECEAP, you can:

  • Download a pdf of the ECEAP application and return it following the directions in the application.

DOWNLOAD ECEAP APPLICATION FORM

  • Complete your ECEAP application entirely online here.

APPLY FOR ECEAP ONLINE

  • Visit our office in person during business hours, receive a paper copy of the application from staff, and complete the application in person.

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Команда профилактики

Currently our Prevention Team is looking for community partners who are interested in enrolling a group of students or adults in a healthy relationships curriculum. If you would like to learn more please contact prevention@ywcaspokane.org.  Learn more about our prevention work здесь.

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Программа безопасного почтового адреса

Клиенты, получающие почту в YWCA Spokane, могут посетить наш основной офис, 930 N Monroe St Spokane, WA 99201, в обычные рабочие часы. Как всегда, от тех, кто забирает почту, потребуется какое-то удостоверение личности.

Часы работы YWCA Spokane
- Понедельник: с 8:00 до 17:00.
- вторник: с 8:00 до 17:00
- Среда: 10.00 - 17.00
- Четверг: с 8:00 до 17:00.
- Пятница: 8.00 - 15.00

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Share about Our Impact

If you have used any of the services above and would like to share about how they have impacted your life, consider writing an impact statement здесь.

Заявления о влиянии позволяют нам праздновать успехи, обращать внимание на несправедливость и привлекать сторонников к нашей работе. Истории любой длины и глубины могут формировать повествование в средствах массовой информации, влиять на законодательные органы, собирать критические фонды и поднимать настроение нашим товарищам по сообществу.

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