~ YWCA Services During COVID-19 ~

In addition to our safe shelter and hotline services for survivors of domestic violence, many of YWCA Spokane’s services are available to the community via phone, email, video, and through in-person services.  During the phased reopening, we will continue to provide services in every way possible. In accordance with the Spokane Regional Health District’s guidelines, measures have been implemented for the safety of our staff and clients. To learn more about how to access critical services during the COVID-19 pandemic, please visit our regularly updated list of services available here. Thank you!

Service Updates During COVID-19


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Our Sister’s Closet is a free, donation-based clothing boutique serving women in transition, whether they are going to work, school, court or looking for employment.

“Our Sister’s Closet has abundantly blessed my life with goods that are gently used, it’s boosted my confidence and let me look and feel amazing. Half my wardrobe is from the rack, and it helps me feel equipped to be in the world.”- YWCA Spokane Client

The facts

Our Sister’s Closet helps hundreds of women each year as they prepare for their life and career goals by providing confidence through clothing and other necessities in one-on-one appointments in our donation-based clothing boutique. Our Sister’s Closet also helps women through emergency services and open store events where they are able to freely shop the store for their particular clothing and necessity needs.

One-on-One Appointments

~Services Temporarily suspended during COVID-19~

Each 90-minute appointment is focused on outfitting a woman with the appropriate clothing to help her feel beautiful, to boost her confidence, and help her get ready to achieve set goals. On average, women receive between 3 to 5 outfits, plus shoes, makeup, accessories, and personal hygiene products. YWCA Spokane offers free childcare for women who have appointments in Our Sister’s Closet to help mothers have a more individualized, uninterrupted experience.

Help our sister’s closet

How and What to Donate

~ We Are Temporarily Only Accepting Specific Types of Donations During COVID-19 ~

During the pandemic, we have had to scale back our ability to accept donations from the community. However, to help meet specific needs expressed by clients Our Sister’s Closet will be engaging in necessity drives at certain times throughout the year. The first is a legging drive this March!

Our Sister’s Closet is accepting new and gently used leggings throughout the month to support women in the Spokane community. Gifts delivered in person at 930 N Monroe St. must be donated in plastic garbage bags per CDC safety guidelines. Community members can drop off gifts at the YWCA front desk on weekdays between 10 a.m. and 3 p.m. There is also an option to give through Amazon.

OSC Donation Drives will continue to take place throughout 2021 as clients express needs. Future scheduled drives are listed below.

  • March & April 2021: New or gently used leggings
  • May 2021: new panties
  • July 2021: new bras
  • September: new socks
  • November: new & gently used coats
  • January 2022: new toiletries (deodorant, shaving supplies, full sized shampoos/conditioner)


Donating Best Practices:

  • Before giving, please ensure all pockets or purses have been emptied.
  • Consider focusing on providing donations that are in good condition but are no longer a fit for you.
  • Please refrain from donating items that are torn, stained, broken or in a damaged state of any kind.
  • Please refrain from donating used bathroom products, used makeup, or used underwear, as they cannot be redistributed due to sanitary reasons.
  • Learn more about the frequently asked questions with donations to Our Sister’s closet here.
    • Hot items we always need:
      • Full-size bottles of shampoo and conditioner
      • New deodorant, toothbrushes, makeup, and toothpaste
      • Gently used or new bras
      • Seasonally appropriate clothing in all sizes, but especially in sizes 0-6 and 16+
      • Maternity clothing
      • Donation Wish-List

Printable Donation Wish-list

Host a Clothing and necessities Drive

Help Our Sister’s Closet by organizing a clothing or necessity drive for a particular item or set of items.

Organizing a drive in three easy steps:
      1. Call on your community. Are you part of a book club or church group? Work in an office? Want to do something fun and different with your friends? Figure out the people who can help you collect items and let them spread the word!
      2. Decide what you want to donate to us! The following items are great for drives:
        • Bras and panties (Bras can be used, panties must be new)
        • Cosmetics – perfume or body spray, make-up and skin care
        • Accessories – purses, scarves, belts, shoes, jewelry
        • Suits
        • Jeans
      3. Please let us know about your drive. We can help to advertise on our Facebook page (if you are seeking community support), let you know what our greatest needs are and schedule a time for you to drop-off or possibly us to pick up items from you.

Email us at oursisterscloset@ywcaspokane.org or call us at 509 789-9280.

Volunteering in Our Sister’s Closet

OSC Hanna Edens_YWCA_BIO (1)Our Sister’s Closet would not be possible without the continuing support of volunteers. We are a fast-paced and ever-changing environment, where volunteers do a variety of tasks from sorting the donations we receive, answering phone calls, being personal stylists in appointments and light data entry. Volunteering time to help women find clothing and other items to help them in a time of transition is a tremendously rewarding experience.

Skills of an ideal Our Sister’s Closet Volunteer:

      • Excellent time management, able to complete a variety of tasks
      • Able to work by themselves and well with others
      • Knowledgeable about appropriate clothing fit and styling
      • Curating the store, able to select clothing that is modern, versatile and functional
      • Greets customers with warmth, able to assist in appointments, is proactive by pulling items for clients, asks informed questions regarding fit and style of items
      • Basic Microsoft Office skills, proficiency with chrome and Google programs a plus
      • Able to adapt to a constantly changing environment, flexible and likes meeting new people
      • Self-directed
      • Background/past experience in fashion merchandising, retail, interior design, customer service would be a plus.

volunteer with osc

Group Volunteering

For your next get-together with your friends, or if your organization offers volunteer PTO, consider gathering your friends or colleagues for a group volunteer sorting party! We are able to offer one-time volunteer events for groups of 5-10 people to help us with sorting donations. If you are interested, please contact Teresa at teresad@ywcaspokane.org or call 509.789.9280. Thank you!