Understanding Intersectionality: Why One-Size-Fits-All Support Doesn’t Work
Understanding Intersectionality: Why One-Size-Fits-All Support Doesn’t Work
In our efforts to create a more inclusive and equitable world, understanding intersectionality is essential.

Duckworth, S. (2020)
Intersectionality offers a framework for recognizing how multiple aspects of a person’s identity, such as race, gender, class, sexuality, ability, and more, intersect to shape their unique experiences of oppression or privilege. At its core, intersectionality reminds us that no two individuals experience the world in exactly the same way. Our lived experiences are shaped by the complex identities we carry with us every day.
In 1989, legal scholar and civil rights advocate Kimberlé Crenshaw introduced the term intersectionality to describe how systems of discrimination overlap. Crenshaw’s work highlighted how individuals can experience discrimination differently when multiple identities intersect. For example, Black women may experience discrimination in ways that are not fully captured when race and gender are examined separately.
Intersectionality helps us understand that treating everyone exactly the same does not necessarily create fairness. Because people face different barriers and realities, achieving equity often requires thoughtful and creative approaches that respond to those differences.
Intersectionality and Domestic Violence
At YWCA Spokane, our mission is inherently intersectional. To truly empower women, we must also work to eliminate racism and other forms of systemic inequity.
When it comes to domestic violence, certain identities can make situations even more dangerous and make it more difficult for survivors to find safety. “If we’re not accounting for that, then we’re not doing our jobs,” explains Brit Wilson, Licensed Mental Health Therapist at YWCA Spokane.
For example, a survivor with a physical disability may face significant challenges leaving an abusive relationship due to limited mobility or reliance on their partner for care. Others may encounter language barriers that make it difficult to access services or understand their options for support.
Recognizing these realities helps us better understand that the challenges survivors face are not one-size-fits-all. Intersectionality doesn’t just describe these differences; it helps illuminate why services must be responsive to each individual’s circumstances. Survivors’ paths toward safety, healing, and empowerment will look different depending on the barriers they face.
This understanding aligns with YWCA Spokane’s commitment to equity. Equity means recognizing that not everyone begins with the same access, resources, or opportunities. As Brit explains, “It’s more realistic to understand that people have layers to them.” When we acknowledge and respect these layers, we can provide support that is more effective, meaningful, and accessible.
How an Intersectional Approach Strengthened Our Services
At YWCA Spokane, we have seen the practical impact of applying an intersectional lens to our work.
During the COVID-19 pandemic, our mental health therapy team expanded services to include telehealth appointments in addition to in-person sessions. This shift was initially a response to public health needs, but it quickly revealed an important lesson about accessibility.
“It’s pretty incredible to see the number of people who couldn’t access therapy before now have access,” shares Brit. “The system for telehealth already exists; all we have to do is use it.”
Virtual therapy appointments have made services more accessible for many people. Survivors who have young children, limited transportation, disabilities, or demanding work schedules can now connect with a therapist more easily. Even when unexpected challenges arise, such as last-minute childcare issues, clients can still attend their sessions.
These examples highlight the power of intersectionality. When we design services with a range of needs in mind, we often make them better and more accessible for everyone.
This idea is sometimes referred to as the curb-cut effect, the principle that solutions created to support those facing the greatest barriers often benefit a much wider group of people. When we build systems that support the most marginalized members of our community, everyone gains from the improvements.
Intersectionality and the Individual
As we work toward a more equitable world, intersectionality also invites each of us to reflect on our own experiences, privileges, and perspectives.
One place to begin is by learning about experiences that differ from our own and listening to the voices of those who navigate the world differently. Reflection and curiosity can help us build empathy and deepen our understanding of the challenges others face.
Consider taking a moment to reflect on the following questions:
- What is my position in the world?
- How do I see the world?
- How does the world see me?
By reflecting, learning, and listening, we can begin to better understand the complexity of people’s lived experiences and contribute to building communities where everyone has the opportunity to live safely and thrive.
Additional Support
リソース
- The Urgency of Intersectionality
- Unpacking the Invisible Knapsack
- Unpacking the Invisible Knapsack II: Sexual Orientation & Gender Identity
- Curb-cut Effect
- Learn with YWCA Spokane
Want to learn more? Visit our Mission Moment blog series to explore ways you can support survivors in your community.
Connect with the YWCA Helpline
In addition to supporting survivors of domestic violence who need services, YWCA Spokane’s 24-hour helpline is also available to allies seeking guidance on how to support loved ones in their lives.
Connect with one of our confidential advocates:
電話 509-326-2255
文章 509-220-3725
Eメール help@ywcaspokane.org
By: Jemma Riedel-Johnson

