When someone leaves an abusive home, they are often forced to make impossible choices. In a matter of moments they need to decide what to take, what to leave behind, and how to get to safety. In those moments, essentials like shampoo, a toothbrush, or a clean pair of socks rarely make it into the bag. Yet, in the hours and days that follow, those small items can become significant. They can represent a sense of dignity, comfort, and care during a time of profound uncertainty.

For a survivor, receiving a new bottle of shampoo or a fresh pair of socks can help them feel seen, valued, and worthy of care.

Last week, in my role as YWCA Spokane’s Engagement Lead, I had the privilege of joining a team of Itron employees at a special gathering marking the close of Women’s History Month. While the afternoon was filled with meaningful conversations about leadership and executive presence, what moved me the most was watching the Itron staff turn those reflections into action.

The Gift of Dignity

During their event, I shared how critical donated hygiene items are for the survivors we serve. People don’t often think of donating full-sized hygiene products, but they are among our most requested items.

Together, we assembled 50 care kits with shampoo, conditioner, soap, toothbrushes and toothpaste, deodorant, and socks. Itron employees also made sure that beyond these essentials, each kit contained thoughtful additions such as lotion, perfume, and a hairbrush, items that say, “You deserve to feel like yourself again.”

Just as meaningful were the handwritten notes on each bag. It was heart-warming to see volunteers write messages like “You are stronger than what you’ve been through” and “You’ve got this!” onto each card. It reminded me that these are not just bags of supplies; they are messages of care, encouragement, and community solidarity.

These words matter. For someone who has been isolated, controlled, or made to feel small, a message of encouragement from a stranger can be a powerful reminder that you are not alone.

Immediate Impact

Just days later, these kits were put directly to use at a quarterly resource fair we hold just for survivors of intimate partner violence. There is something profound about watching someone receive a simple bag of supplies, knowing that it represents more than just soap and socks, it represents a renewed sense of dignity. Because of Itron’s generosity, survivors left feeling cared for and confident, equipped with the essentials they need as they continue their journey toward safety and healing.

A Partnership That Shows Up

This moment is part of a much larger story. Itron’s commitment to YWCA Spokane extends well beyond a single afternoon. As long-time supporters of our work and dedicated sponsors of our annual Women of Achievement Awards, their partnership continues to make a meaningful difference year after year.

In the lead up to this event, their team also organized a diaper and wipe drive, an especially impactful contribution. Diapers, particularly sizes 4 and 5, are a consistent and urgent need for the families we serve. By helping to stock our shelves, Itron is easing a critical burden for parents, allowing them to focus more fully on their children’s well-being and their own path forward.

More Than a Partnership

This marks the second year in a row Itron has assembled and donated care kits for survivors, demonstrating a deep and ongoing commitment to our mission. It is a powerful example of what it means to live your values, not just by talking about community but by actively showing up for it. As Tracey Cooper, Itron’s Senior Leader of Inclusion & Belonging, spoke to the group about the power of confidence and community, I saw those values reflected in every volunteer in that room. We are so grateful to the team at Itron for their partnership, generosity, and continued support of our community.

Thank you for helping survivors feel seen, supported, and worthy of care.

Bring This Experience to Your Workplace or Community

Moments like this don’t happen by accident. They happen because people choose to come together in support of something they believe in.

If your workplace, team, or community group are looking for a meaningful way to give back, YWCA Spokane’s Community Engagement team is here to help you get started. We can provide guidance on most needed items, help you plan a necessity drive event, and share ways to center the experience with purpose and community.

To learn more or to begin planning, email connect@ywcaspokane.org or visit our website to explore current needs and ways to get involved.