Services Overview

Many of YWCA Spokane’s supportive services are available in person. In some cases, services are also available remotely, via phone, video chat, or email. Please review the regularly updated information about each of our services below for more details.

We invite you to additionally review this PDF for zusätzliche Community-Ressourcen. 


Für unsere kollektive Gesundheit und Sicherheit

Currently, face masks are required in the Advocacy Support Center at YWCA Spokane. If you do not have a mask, we would be happy to provide one for you for free when you arrive at our main location.

If you have health conditions, are deaf or hard of hearing, or have other mental or physical health issues that prevent you from wearing a mask or from being able to place or remove the mask on your own, please call our front desk at 509-326-1190 for alternative service options.

Outside of the Advocacy Support Center, face masks are not currently required. Please know that, wherever you may be engaging with our agency, you may choose to wear a face mask.


Intimate Partner Domestic Violence Services:                        

Other Free Services and General Information:


Öffnungszeiten

Our domestic violence confidential safe shelter and domestic violence helpline services are available 24 hours a day, 7 days a week, all year long. Additional YWCA Spokane services at our main office location (930 N Monroe St, Spokane, WA 99201) are available during the following hours. Please review departmental details below for any adjustments to availability of services across service delivery locations.

YWCA Spokane Hauptbürozeiten:
– Montag: 8 – 17 Uhr
– Dienstag: 8 – 17 Uhr
– Mittwoch: 10 – 17 Uhr
– Donnerstag: 8 – 17 Uhr
– Freitag: 8 – 15 Uhr


24-Stunden-Helpline-Service und sicherer Schutz

Unsere 24-Stunden-Hotline für häusliche Gewalt, 509-326-2255, steht für Sie zur Verfügung Anruf at any time. This is the best number for you to contact if you need someone to talk to immediately.

Wenn dies gefahrlos möglich ist, können Sie unsere vertraulichen Anwälte auch über . erreichen Email bei help@ywcaspokane.orgoder durch Text Nachrichten an 509-220-3725. Through the helpline, our confidential advocates are available to provide support if you or someone you know has questions or concerns about intimate partner domestic violence.

Advocates from the helpline can help with safety planning, resources, and referrals. They can also answer some basic housing related questions in regards to resources, referrals, lease breaks, etc. This number is also used to access YWCA Spokane’s confidential safe shelter. Trained advocates can provide a screening to determine if YWCA Spokane’s safe shelter is an option.

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Housing Advocacy For Survivors

Our housing advocates work with survivors of intimate partner domestic violence (IPDV) with housing related issues. Housing advocates can provide information about landlord/tenant issues, resources, safety planning and referrals to other community partners.

Housing advocates are available during walk-in hours on Monday mornings from 9:00am until 11:15am each week at our main location, 930 N Monroe St, Spokane, WA 99201. (Walk-in hours flyer) Due to capacity, housing advocates can serve the first 6 survivors who arrive during walk-in hours each week. If you come to walk-in hours and we have reached capacity for the day, you will have the option of requesting a call back from a housing advocate.

The YWCA advocates are available at our 24hr helpline, 509-326-2255, to answer your basic housing related questions.

Housing Resources In Spokane:

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Domestic Violence Support Advocacy for Adults, Children & Youth

Advocacy For Adults

At YWCA Spokane, our Domestic Violence Support Advocates work alongside adult survivors of intimate partner domestic violence. We offer safety planning, resource referrals, psychoeducation, and supportive listening.

  • Individual advocacy: Our Domestic Violence Support Advocates are available on an individual basis through walk-in services and appointment based services. Walk-in hours take place each week, on Monday mornings from 9 am until noon at our main location, 930 N Monroe St, Spokane, WA 99201.(Walk-in hours flyer) Appointments are offered in-person, over the phone, or over Zoom. To make an appointment, please call 509-326-1190. Überlebende können zu unserem Hauptstandort, 930 N Monroe St, Spokane, WA 99201, kommen und einen Termin an der Rezeption vereinbaren, wenn ein Anruf nicht möglich ist.
  • Support group: Domestic Violence Support Advocates facilitate support group for adult survivors of intimate partner domestic violence each week on Wednesday from 4 pm-5 pm. Please feel free to explore and distribute our Flyer der Selbsthilfegruppe und Kontakt 509-326-1190 wenn Sie ein Überlebender sind, der daran interessiert ist, an einer Selbsthilfegruppe teilzunehmen, oder Fragen zur Selbsthilfegruppe haben.
Advocacy For Children & Youth

Our Youth Advocate provides developmentally-appropriate support advocacy services for children and youth who have witnessed and/or been impacted by intimate partner domestic violence.

  • Our Youth Advocate is available to support children, youth, and their parents through appointment based services. Children and youth ages 4-18 can meet with the Youth Advocate individually. For children under 4, our Youth Advocate can meet with the child’s parent to provide parenting support, information, and referrals to help meet the child’s needs.
  • Termine werden per Telefonanruf, Videokonferenzen und persönlichen Möglichkeiten angeboten. Um einen Termin zu vereinbaren, rufen Sie bitte an 509-326-1190. Überlebende können zu unserem Hauptstandort, 930 N Monroe St, Spokane, WA 99201, kommen und einen Termin an der Rezeption vereinbaren, wenn ein Anruf nicht möglich ist.

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Therapie für psychische Gesundheit

The Mental Health Therapy program offers in-person or Telehealth appointment options for survivors of intimate partner violence.

We recommend that survivors meet with a Domestic Violence Support Advocate before getting connected with our mental health therapy team. Domestic Violence Support Advocates can then directly refer survivors to our mental health therapy team or provide resource options in the community. To learn how to get connected with a Domestic Violence Support Advocate first, click here.

To review a list of community mental health services, check out this handout of therapy, counseling, and other supportive mental health resources. Additionally, know that our Domestic Violence Support Advocates can support survivors in finding therapy options appropriate for themselves and their children.

If you would like more information about our mental health services, please call 509-326-1190 and we’d be happy to walk you through the process. If you’re having a mental health emergency, please call the regional crisis line at 1-877-266-1818.

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Unsere Rechtsanwälte können Informationen, Empfehlungen und Unterstützung bei Anordnungen zum Schutz häuslicher Gewalt, Anordnungen ohne Kontakt und in Strafsachen bereitstellen. Wenn Sie aufgrund von häuslicher Gewalt in der Partnerschaft Hilfe bei einer Schutzanordnung benötigen oder wenn Sie das aufgeführte Opfer in einem Strafverfahren sind und mit einem Anwalt sprechen müssen, rufen Sie bitte an 509-477-3656 Option #1. If advocates are not able to answer your call, please leave a detailed message including a safe way to contact you so a legal advocate can reach out to you within 1-2 business days.

Wenn Sie über eine Schutzanordnung nachdenken oder weitere Fragen zum Verfahren haben, laden wir Sie ein, die Antworten der Rechtsanwälte auf eine Liste häufig gestellter Fragen zu lesen diese Seite.

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Civil Legal Assistance With Domestic Violence

The best way to connect with our Civil Legal team is through our online intake form. If access to the internet is an issue, please contact our front desk at 509-326-1190 for assistance with filling out the online intake. We accept intakes Monday through Wednesday of each week in the order in which they are received. After your intake has been reviewed, the Civil Legal team will contact you on Thursday or Friday of the same week to schedule an appointment either in-person, over the phone, or virtually. Appointments usually take place the week after the intake is received. 

>>> The Intake Form is currently closed and will reopen on Monday at 9 AM.<<<

What To Do When We Are Unable To Accept New Intakes

In the event that we are unable to accept new intakes, please contact Northwest Justice Project by calling 1-888-201-1014 on weekdays between 9:15 am – 12:15 pm or applying for their legal assistance online Hier. If you are currently working with a YWCA advocate, you may request that they provide a direct referral to Northwest Justice Project for you.


Community Service Office Advocacy – Support With DSHS Services For Survivors

Our Community Service Office (CSO) Advocates continue to provide services and support to their clients over the phone. If you are working with a CSO advocate, you may contact your advocate directly via phone or email, and they will get back to you as soon as possible. If you are not currently connected with a CSO advocate and would like to speak with one about TANF-related questions, including evaluation for a time limit extension due to domestic violence, please call the CSO advocates line at: 509-789-9289.

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Frauenzentrum (einschließlich der Garderobe unserer Schwester)

Services include job readiness, financial skill building, holistic healing and skill development services, computer lab access, clothing/necessities services in Our Sister’s Closet. Learn more about the below services here. 

  • Job Readiness Services
    • Women to Work Mentorship Services Flyer 509-789-9281 
  • Kleiderschrank unserer Schwester Clothing Boutique
    • One-on-one appointments Monday-Thursday each week.
    • Anruf 509-326-1190 on Friday mornings between 9 am and noon to schedule an appointment for the following week.
      • Due to our limited capacity, appointment request calls received outside of the 9 am-noon time frame on Friday mornings will not be returned. 
    • For urgent clothing and hygiene needs, speak with any YWCA Spokane staff member about requesting a Care Package.
    • View and share our OSC flyer.
  • Holistic Healing & Skill Development Services
    • Including Healthy Relationship Skills Group, Yoga For Reclaiming the Body, Social-Emotional Learning Practice, Expressive Arts Group, STORY Group, Nature Walks, and Circle of Security Parenting Classes.
    • Our January holistic services calendar contains all current program times, brief descriptions of our offerings, and contact information for program facilitators.
  • Computer Lab For Clients
    • Available for any client currently participating in a program provided by YWCA Spokane.
    • Our computer lab is available for walk-ins, with limited staff support, Mondays, Tuesdays, and Thursdays from 9 am-4 pm, as well as Wednesdays from 10:30 am-4 pm. If extra technology support is needed, please call 509-326-1190 or speak with your advocate to schedule an appointment.

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Safe Haven Classroom

The Safe Haven classroom provides free, on-site childcare for individuals accessing services in person at our main location, 930 N Monroe St Spokane, WA 99201. The Safe Haven classroom can accommodate children who are between the ages of 3 months old and 12 years old.

Safe Haven Classroom Hours Of Availability:
– Monday: 9am – 4:30pm (closed 12-12:30)
– Tuesday: 9am – 4:30pm (closed 12-12:30)
– Wednesday: 9am – 4:30pm (closed 12-12:30)
– Thursday: 9am – 4:30pm (closed 12-12:30)
– Freitag: geschlossen

Individuals must have an appointment secured in Safe Haven in order to utilize its services, except during walk-in hours. To schedule time for your child or children to use the Safe Haven classroom while you engage in services onsite at YWCA Spokane, please call 509-638-8107 or speak with the staff member you will be engaging with.

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Programm für frühkindliche Bildung und Unterstützung

YWCA Spokane’s ECEAP Program is offering in-person learning within all five of our classrooms, spread across three different locations. We have two ECEAP classrooms in downtown Spokane, one in Medical Lake, and two in West Plains (Airway Heights). The Early Childhood Education and Assistance Program (ECEAP, pronounced “e-cap”) is Washington’s FREE comprehensive preschool program serving income and environmentally eligible 3 and 4-year old children and their families.

Derzeit folgen unsere fünf ECEAP-Klassenzimmer alle einem Schultagmodell mit Präsenzunterricht von 8 bis 15 Uhr. Gesundheits- und Sicherheitsvorkehrungen wurden seit Beginn der Pandemie umgesetzt und werden weiterhin nach Bedarf angepasst, um uns alle zu schützen. Kinder und Familien, die am ECEAP-Programm von YWCA Spokane teilnehmen, werden zum Zeitpunkt ihrer Anmeldung und während ihrer Teilnahme an unserem ECEAP-Programm ausführliche Gespräche mit den Mitarbeitern über Gesundheits- und Sicherheitsrichtlinien und -verfahren führen.

Möchten Sie weitere Informationen? Füllen Sie das untenstehende Formular aus und die ECEAP-Mitarbeiter von YWCA Spokane werden sich mit Ihnen in Verbindung setzen.

ECEAP-Zinsformular
Wie können ECEAP-Mitarbeiter die Eltern/Erziehungsberechtigten kontaktieren?
Für welchen ECEAP-Klassenraum interessieren Sie sich?

To apply for YWCA Spokane’s ECEAP, you can:

  • Download a pdf of the ECEAP application and return it following the directions in the application.

DOWNLOAD ECEAP APPLICATION FORM

  • Complete your ECEAP application entirely online here.

APPLY FOR ECEAP ONLINE

  • Visit our office in person during business hours, receive a paper copy of the application from staff, and complete the application in person.

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Präventionsteam

Currently our Prevention Team is looking for community partners who are interested in enrolling a group of students or adults in a healthy relationships curriculum. If you would like to learn more please contact prevention@ywcaspokane.org.  Learn more about our prevention work Hier.

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Programm für sichere Postanschriften

Kunden, die ihre Post bei YWCA Spokane erhalten, können unseren Hauptstandort, 930 N Monroe St Spokane, WA 99201, während der regulären Geschäftszeiten besuchen. Wie immer wird von denjenigen, die Post abholen, ein Ausweis verlangt.

YWCA Spokane Geschäftszeiten
– Montag: 8 – 17 Uhr
– Dienstag: 8 – 17 Uhr
– Mittwoch: 10 – 17 Uhr
– Donnerstag: 8 – 17 Uhr
– Freitag: 8 – 15 Uhr

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Share about Our Impact

If you have used any of the services above and would like to share about how they have impacted your life, consider writing an impact statement Hier.

Impact Statements ermöglichen es uns, Erfolge zu feiern, auf Ungerechtigkeit aufmerksam zu machen und Unterstützer an unsere Arbeit zu binden. Geschichten jeder Länge und Tiefe haben die Macht, die Medienerzählung zu formen, die Legislative zu beeinflussen, wichtige Gelder zu sammeln und unsere Mitbürger zu stärken.

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