April 13, 2022

YWCA Spokane 2021 Annual Report

Together, We Create A Lasting Impact 

Last year, we serve over 15,000 individuals, children, and families who are impacted by intimate partner domestic violence, homelessness, and unemployment through our free, trauma-informed, confidential programs and services.

YWCA Spokane 2021 Annual Report

View 2021 Annual Report

The population we serve is overwhelmingly low income and disproportionately affected by COVID-19. Women, women of color, LGBTQ+ survivors and other marginalized populations experience disproportionate incidents of intimate partner and gender-based violence, and increased barriers in seeking help.

Last year, the following outcomes were reported across our programs:
  • 4,355 victims of intimate partner violence received emergency support via our 24hr confidential helpline,
  • 1,415 women and children escaping abusive relationships found a safe place to stay through our shelter and housing services,
  • 4,307 survivors found counseling, legal assistance, education, and community through our free and confidential services,
  • 3,785 children impacted by family violence received trauma-informed services interrupting cycles of poverty and violence for years to come,
  • 572 women gained new skills and tools needed for success in life, including job and school readiness and financial education,
  • 683 children and their families engaged in early care and pre-school programs focused on preparing children for success with elementary school and beyond.

2021 IMPACt ReporT

A Message From Jeanette Hauck, YWCA Spokane CEO

Look How Far We Have Come…

Gratefully, I have had the opportunity to call YWCA Spokane home for the last 10 years, first as CFO and now as CEO. Recently, I took a moment to reflect on the incredible journey of impact this agency has achieved over the last decade because of this caring community.

With your support, we have served over 153,500 women, men, children, and families over the past 10 years! That is an average of over 15,000 clients cared for and supported each and every year because of supporters like you who are dedicated to our work and mission.

Since 2011, we have increased a staff of 60 to a team of 90 and we have expanded our services in order to more fully live out our mission. We now have a mental health therapy program focused on healing the lasting trauma experienced after a survivor and their children are safe from their abuser. We have developed curriculum, support groups, and resources focused on healthy relationships and teen dating violence in order to end cycles of generational violence. Our housing and shelter program has expanded to ensure we can remove survivors and their children from imminent danger and into safe and secure housing.

We brought back a critical legal team dedicated to assisting as many clients as possible as they navigate complicated civil legal cases. We opened a family justice center that allows us to work together with city and county law enforcement partners in a way we never could before. We expanded our partnership with the Department of Health Services to ensure survivors were aware of their rights and able to navigate complicated financial challenges.

Our early childhood education program for low-income families has more than doubled in size and has consistently received the highest ranking scores for the Early Achievers program—where children are coached to become intellectually and emotionally ready for kindergarten.

In addition, we have increased the offerings we provide to the community. Free customizable domestic violence training is provided monthly. Our Racial and Social Justice Committee offers events and educational resources to deepen understanding around equity and how we can foster an empowered community for all. Safe spaces have been created for youth to engage and step into leadership opportunities through our Youth Leadership Council.

This work is incredible and we simply could not do it without you and your support.

Together, we have witnessed tremendous growth in the way we serve our community and we have created a lasting impact on thousands of lives. Please know how critical you are as part of this team and how valuable you are to the health and wellbeing of our community.

Thank you for continuing to partner with us today and each day moving forward.

In Gratitude,

Jeanette Hauck, CEO of YWCA Spokane



The dedication of our key partner to YWCA Spokane’s mission makes our work possible. We are so grateful for the steadfast commitment our staff, board, and community partners provide in service to our clients each and every day. Thank you to the below 2021 partners for making a life-changing impact on the thousands of lives we served throughout the year.


With the invaluable support and unwavering dedication of 90 amazing staff members, YWCA Spokane was able to create a safe, trauma-sensitive environment that fostered opportunities for healing, empowerment, and the chance for new beginnings. There are no words to thank this team enough for all they do for our community each and every day.


We are forever grateful to our Board of Directors. Their collective skills, knowledge, and leadership provided invaluable guidance to our agency. Their unwavering dedication to YWCA Spokane’s mission lived out through their passions, expertise, insight, and resource is what catapults our organization forward. For their service, loyalty, and commitment to those we serve, we are so grateful.

Laura McAloon, McAloon Law PLLC CHAIR
Mireya Fitzloff, Foust Fab VICE CHAIR
Ashley Steward, Spokane County SECRETARY
Laura Vickers, Avista Corporation TREASURER
Catherine Kashork, Paw Print Genetics PAST CHAIR

Mary Alberts, Community Volunteer
Camille Christiansen, Moss Adams
Shari Clarke, EWU Office for Diversity & Inclusion
Marlene Feist, City of Spokane
Anna Franklin, Providence Inland Northwest Washington
Linda Hendricksen, Northwest Farm Credit Services
Nicole Jenkins- Rosenkrantz, Spokane Public Schools
Jennifer Lehn, Numerica Credit Union
Kiana McKenna, Group Health Foundation
Tracie Meidl, Spokane Police Department
Emily Morgan, Community Volunteer
Dr. Robin Pickering, Whitworth University
Julie Schmidt, Itron
Debra Schultz, Community Volunteer
Becky Sechler Patnoi, WA Trust Bank
Jeri Self-Merritt, Eide Bailly LLP
Yvonne Smith, Community Volunteer


In 2021, 165 volunteers contributed over 3,600 hours of their time, skills, and service to YWCA Spokane! This amazing gift to our agency saved YWCA Spokane an estimate of $91,500 last year! Truly amazing! In addition, we received outstanding support from YOU our community. We were able to remain strong and able to serve those who needed our services most because of you. You didn’t hesitate to meet our call for support. We can’t thank you enough.


Mission Partners of YWCA Spokane are committed to bringing peace, justice, freedom, and dignity to our Spokane community by creating a foundation that allows for real and lasting change. Together, we work to eliminate racism, empower women, stand up for social justice, help families and strengthen our community. Mission Partners invest a significant 3-year contribution that provides a lifeline for those we serve in Spokane through our work at YWCA. This critical financial support bridges the gap between the expenses we incur while serving clients and the grants we receive from state, local, and private parties.


We couldn’t do this work without the ongoing support of our governmental and community partners. So many individuals and organizations came together in 2021 to partner with YWCA Spokane in order to provide unwavering services to women, men, children, and families in our community. We can’t thank you enough!



City of Spokane
Health Sciences & Services Authority of Spokane County
Spokane County
Washington Department of Children, Youth, & Families
Washington Department of Commerce
Washington Department of Social & Health Services
Washington Office of Crime Victims Advocacy
U.S. Department of Agriculture
U.S. Department of Health & Human Services
U.S. Department of Housing & Urban Development
U.S. Department of Justice, Office on Violence Against Women
U.S. Federal Emergency Management Agency


American Kennel Club
Bank of America – Charitable Foundation
BNSF Railway Foundation
Charlotte Martin Foundation
Eastern Washington University Foundation
Elizabeth Pool Charitable Trust
Empire Health Foundation
EWU, Office for Diversity & Inclusion
George F. Jewett Foundation
Gonzaga University
Hagan Foundation
Harvest Foundation
Hayes Family Fund at Seattle Foundation
Hospice of Spokane
Johnston-Fix Foundation
Johnston-Hanson Foundation
Ludlow Foundation
NATIVE Project
Planned Parenthood of Greater Washington and North Idaho
Pritchard Family Charitable Foundation
Project Beauty Share
Rotary Club of Liberty Lake
Shirts of Love
Spokane Fire Department
The Benevity Community Impact Fund
The Doyle Foundation, Inc.
Umpqua Bank – Charitable Foundation
Union Pacific Foundation
United Way of Spokane
US Bank – Foundation
Walmart Foundation
Washington Department of Transportation – HR & Safety
Wells Fargo Foundation
Women & Children’s Free Restaurant
Women Helping Women Fund
WSU College of Nursing
YMCA of the Inland Northwest

Moments To Remember In 2021

Meeting House Gift To Our Shelter | Teen Dating Violence Awareness Month | Surprise From STCU | YWCA Launches Mindful Moments Series | We Welcome Jeanette As New CEO | Black History Month | Stand Against Racism | Supporter Highlight: Jean | ECEAP Parent Highlight: McKyndree | Pathways Forward Series | Women’s History Month | Karmen – Unsung Hero | 2021 Equity Challenge | PRIDE | Youth Support Group | Survive To Thrive DV Educational Series | Domestic Violence Action Month | Makayla Shares Her Story | Hope For The Holidays

Thank You For Your Support In 2021 & Going Forward!

Support from friends like you allow YWCA Spokane to continue to provide critical programs and services to women, men, children, and families in our community when they need it most. Thank you for your continued support of our work and mission!

Learn more about YWCA Spokane’s impact.

By: Erica Schreiber

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